Last verified: October 2026
Complete Care At Multi Medical Center LLC is a 118-bed licensed nursing home in Towson, Baltimore County. Below: its Maryland license, the CMS ratings and inspection results, staffing hours and any federal penalties, with local comparisons.
| OHCQ license # | 03048 |
|---|---|
| Licensed capacity (OHCQ) | 118 beds |
| CMS certified beds | 118 |
| Average residents per day (CMS) | 108 (91% of certified beds) |
| Medicare / Medicaid | Medicare and Medicaid |
| Ownership (CMS) | For profit - Limited Liability company |
| Legal business name | COMPLETE CARE AT MULTI MEDICAL CENTER LLC |
| Chain | COMPLETE CARE (85 facilities) |
| First certified for Medicare/Medicaid | June 1, 1974 |
| CMS certification number | 215096 |
| Address | 7700 York Road, Towson, MD 21204 (Baltimore County) |
| Phone (OHCQ listing) | (410) 821-5500 |
What is Complete Care At Multi Medical Center LLC's CMS star rating?
CMS rates Complete Care At Multi Medical Center LLC 5 out of 5 stars overall, with 4 stars for health inspections, 3 for staffing and 5 for quality measures. The average overall rating among Baltimore County nursing homes is 3.3.
Quality-measure ratings split into long-stay residents (5 stars) and short-stay rehab patients (5 stars) -- read the one that matches why your parent is going there.
What did inspectors cite at Complete Care At Multi Medical Center LLC on its most recent survey?
Maryland surveyors' most recent standard health inspection of Complete Care At Multi Medical Center LLC, on March 2, 2026, produced 12 health deficiencies.
Most frequent categories in the current cycle: Quality of Life and Care Deficiencies (3), Pharmacy Service Deficiencies (2), Nutrition and Dietary Deficiencies (2). Scope/severity runs from A (isolated, no actual harm) to L (widespread immediate jeopardy); G and above mean residents were harmed.
| Survey | Tag | What CMS cited | Scope/severity | Type |
|---|---|---|---|---|
| March 2, 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard |
| March 2, 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard |
| March 2, 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard |
| March 2, 2026 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard |
| March 2, 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint |
| March 2, 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard |
| March 2, 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Complaint |
| March 2, 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard |
| March 2, 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard |
| March 2, 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard |
| March 2, 2026 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard |
| March 2, 2026 | F0732 | Post nurse staffing information every day. | B | Standard |
How well is Complete Care At Multi Medical Center LLC staffed?
Complete Care At Multi Medical Center LLC reports 4.12 total nurse staffing hours per resident per day, including 0.99 registered-nurse hours and 1.94 nurse-aide hours; the median for Baltimore County nursing homes is 3.71 hours.
Weekend RN coverage is 0.72 hours per resident per day. Total nursing staff turnover is 37% and RN turnover 32%. No administrator departures were reported in the past year.
CMS reports no fines or payment denials for Complete Care At Multi Medical Center LLC in the last three years.
How does Complete Care At Multi Medical Center LLC compare with other nursing homes near Towson?
By size, Complete Care At Multi Medical Center LLC ranks 25 of 43 nursing homes in Baltimore County; the table compares it with nearby facilities on CMS rating and the deficiencies cited at each one's latest survey.
| Facility | City | Beds | CMS overall | Deficiencies |
|---|---|---|---|---|
| Chestnut Grn Hlth Ctr Blakehur | Towson | 49 | ★★★★★ 5/5 | 11 |
| Edenwald | Towson | 70 | ★★★★★ 5/5 | 7 |
| Pickersgill Retirement Community | Towson | 43 | ★★★★★ 5/5 | 4 |
| Holly Hill Healthcare Center | Towson | 75 | ★★★☆☆ 3/5 | 14 |
| Towson Rehabilitation And Healthcare Center | Towson | 132 | ★★★☆☆ 3/5 | 26 |
| Orchard Hill Rehabilitation And Healthcare Center | Towson | 139 | ★★☆☆☆ 2/5 | 34 |
Assisted living nearby: licensed programs in Towson.
What should families ask before choosing Complete Care At Multi Medical Center LLC?
Start from Complete Care At Multi Medical Center LLC's inspection and staffing record, visit twice at different times, and put these questions to the administrator.
- Ask the administrator what changed after the March 2, 2026 survey's 12 citations, and to see the plan of correction.
- Ask whether the facility accepts Maryland Medicaid for long-term care if a rehab stay turns into a permanent one.
Is Complete Care At Multi Medical Center LLC a nursing home or assisted living?
It is a licensed nursing home (comprehensive care facility), not an assisted living program.
| Complete Care At Multi Medical Center LLC is | It is not |
|---|---|
| OHCQ-licensed long-term care facility, license 03048 | An OHCQ assisted living program |
| Rated 5 stars overall by CMS | Rated by Baltimore Senior Advisor |
| Medicare and Medicaid | Free of charge -- Medicare covers only qualifying skilled stays |
Source: OHCQ long-term care directory (as of September 30, 2026); CMS Care Compare provider, deficiency and penalty data (release October 1, 2026). CMS record.
